Getting a Card
  • You must present a form of picture identification confirming your street address when applying for a new card or updating your card.
  • You are responsible for items checked out on your card.  Lost, stolen, or expired cards must be replaced or updated.  There is a fee of $2.00 for a lost card.
Loan Periods

Books, E-Readers, Audio Books, Music CD’s, Kits and Library Mascots…14 days

Magazines, DVDs and Videos…7 days

 

Renewals
  • New DVDs cannot be renewed.
  • All other materials can be renewed twice, provided no one else is waiting for them.  DVDs may be renewed twice, provided no one else is waiting for them.
  • Call toll free item renewal anytime phone number 1-888-542-7259, or call the library at 815-946-2713.
  • Online renewal is available by logging into My Account.
Your Account
  • By law, staff cannot look up other patron accounts or other family members’ accounts unless it is for a minor child.
  • You can look up your own account: My Account
  • You must possess a current, valid library card to check out library materials, or to have staff look up your account.
Limits

There is a 3 DVD limit per patron.

Holds / Reserves
  • Holds/reserves can be placed on all items EXCEPT: New items not owned by our library for 90 days.
  • Holds can be placed in person, by phone, or online via My Account.
Overdue Charges

Books, Audio Books, Music CD’s, Magazines, Kits and Library Mascots…$0.10 per day

New DVDs…$1.00 per day

DVDs and Videos…$0.50 per day

E-Readers…$5.00 per day

Maximum Overdue Charge…$5.00

*Due date reminders, overdue notices, and holds notification are available via email OR text message (standard rates apply).

Book Drop

Our book drop is on the east side of the building next to the Congress street parking lot entrance.

Out-of-Town Patrons

If you are an out-of-town patron, you must have a current, valid library card from your hometown library to checkout items. Out-of-town patrons may use the computers as a guest.

DVD BORROWER RULES

  • Anyone possessing a valid library card may borrow DVDs.  You are responsible for overdue fines, damaged, and lost items.
  • The limit is 3 DVDs per patron.
  • DVDs are loaned for one week.  They are due before the library closes on their due date.  Overdue charges are $1.00 per day, per title and apply to all borrowers.
  • New DVDs are considered new for 90 DAYS and ARE NOT renewable.
  • Both hot and cold weather ruin audiovisual materials so please don’t leave them in your car.

NOTIFICATION OF HOLDS

Polo Public Library offers both email and automated phone notification of available Reserves/Holds. If you would like to be notified of available holds via email or phone, please make sure you have provided your correct email address or phone number to the library. You may also Check Your Account online and opt in for text hold notifications. If you are picking up someones hold you must have their library card.

 

INTER-LIBRARY LOAN POLICY

If you need a book, DVD, or other item that we don’t have, ask us to borrow it from another library for you or pick up a brochure at the circulation desk on how to place holds on items from your home computer. INTER-LIBRARY LOAN ITEMS WILL ONLY BE OBTAINED FOR POLO LIBRARY RESIDENTS. Out-of-town patrons will need to contact their hometown libraries to request items that are not available at our library.

Computers

Please stop at the circulation desk before using the computers. When people are waiting there is a 60 minute limit. More time may be available on request. All Buffalo Township residents must have a library card to use the computers. All patrons younger than 18 must have a computer user agreement signed by a parent to have computer privileges. Out of town children younger than 18 may not have computer privileges unless accompanied by a parent. Adult out of town guests may have computer privileges at no charge. Everyone who uses a library computer must follow our policy regarding computer and Internet use.

Photocopiers and Fax Machine
  • Black and white copies are 25 cents.
  • Color copies are 50 cents.
  • Photo paper copies are $1.
  • Fax service is $1 per sheet to send and 25 cents per sheet to receive.
Meeting Room

Any group wishing to use the Meeting Room must reserve it ahead of time by either calling 815-946-2713 or emailing library@pololibrary.org  Also any group using the Meeting Room must fill out the Meeting Room Application and agree to follow library policies.

Microfilm Machine

The library has microfilm of The Ogle County Press from Feb. 4, 1865 to The Tri-County Press, Jun. 27, 2013. A time limit of 2 hours may be required if someone else is waiting.